For a long time, I didn’t plan to build a “tool”, I strove to swim in a huge legal fight, where lack of access to affordable knowledge was drowning me and DWP knew it, so did the Justice System. I felt like a puppet in ‘their’ show. I was told I had rights, but no-one wanted to help me unless I had thousands of pounds. And even more-so when they discovered my opponent was DWP. A government department set up to support disabled people like me was in reality trying to drown me because not only had I found huge failings in their failures to apply disability laws, but because I was sharing my journey online with others. I have been stalked by them since I put in my first grievance at work, years ago. That grievance that stated I was treated unfairly. That the Department had rules that hadn’t been followed in my case.
DWP's Internal Investigation on Effects of Disability on a disabled Employee
How the Tribunal Judge saw that Evidence
The payback, a four year long legal battle, health conditions that got 50% worse and thats fact supported by DWP themselves, stalked on social media by mangers and DWPs legal team, even home visits when I used to work for them, banging and thumping on my front door to sitting outside my home in a white van!
The truth is this. I was simply trying to survive a system that felt impossible to navigate without a lawyer — while being disabled, unwell, and repeatedly required to justify my own reality and fight against the beast, DWP at the same time. I think it’s important to share that becuase of the treatment I had endured from DWP’s managers I was at one point suicidial, they knew I was struggling with my own health, working full-time and dealing with a legal case that I started. But all they did was try and push me over the edge. The stories you read in the Newspapers over why people are no longer here and how they could have been avoided, you can believe. Almost experiencing that myself was the sharpest tonic of life that I never want to have to taste again.
Like many people in the UK, I found myself dealing with the Department for Work and Pensions, employment disputes, and tribunal processes without access to legal representation. Every letter felt high-stakes. Every sentence mattered. And one wrong word could be used against you. And DWPs legal time are masters of playing the system. In my opinion they even play the judges.
What I learned very quickly is this:
The hardest part isn’t knowing the law.
It’s knowing how to write — calmly, clearly, and safely — when you’re exhausted, ill, or overwhelmed.
The gap nobody talks about
There is a huge gap between:
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- having no legal help at all, and
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- being able to afford a lawyer or barrister
Most people fall straight into that gap.
They are expected to:
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- respond to benefit refusals
- challenge employment decision.
- prepare tribunal correspondence
- explain complex health conditions
- meet strict deadlines
All while managing stress, disability, or illness.
And yet the support available is often:
- too expensive
- too technical
- or completely inaccessible
I lived this first-hand.
From lived experience to something practical
After winning against the DWP for Unlawful Harassment and Failure to make reasonable adjustments in the Workplace in a three year long fight, without legal representation, I began helping others informally — explaining how to structure letters, how to avoid emotional oversharing, and how to keep communication factual without underselling their situation.
Again and again, people said the same thing:
“I just don’t know how to write this.”
Not what to say — but how to say it safely.
Justice Writer Pro was built to address exactly that problem. Managing health issues myself, I can’t work everyday. But I felt a compelled calling to want to do more, to help people more. People that were being ‘fitted-up’ because they didn’t know how to present their evidence and advocacy. And why should they, but this lack of knowledge, this lack of experience DWP, their legal team and some judges, will use to their advantage – not yours.
Developed over time — not overnight
Justice Writer Pro was not created quickly or reactively.
I began developing and training the framework behind it in 2022, based on real correspondence, decisions, refusals, and outcomes I encountered during my own case and while supporting others.
In 2023, after extensive testing and IP preparation, I made Justice Writer Pro publicly available for the first time.
It has continued to evolve since then — shaped by real-world use, real scenarios, and the needs of people navigating the system without professional representation.
What Justice Writer Pro is (and what it isn’t)
Justice Writer Pro is a guided drafting companion.
It helps people:
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structure letters clearly
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keep tone calm and factual
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avoid language that can unintentionally undermine a case
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communicate with DWP, employers, or tribunals more confidently
It is not legal advice.
It does not replace a lawyer or provide legal representation.
And it doesn’t try to.
Instead, it supports people who are navigating the system without a lawyer — because the reality is, most people are.
Why accessibility mattered more than prestige
I made a very deliberate decision to keep Justice Writer Pro affordable and simple to access.
Not because the work behind it is simple — but because the people who need it most are often:
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on low incomes
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dealing with benefits
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managing health conditions
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already under financial pressure
Justice Writer Pro is available as app-style access for £12.99 per month, or as part of The Justice Journals Insider Membership and is available exclusively through The Justice Journals.
No long contracts.
No complicated pricing.
No pressure.
Just a tool designed to help people write when the stakes are high and the stress is real.
Built from reality, not theory
Justice Writer Pro wasn’t created in a boardroom or a law firm.
It was built from:
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real refusals
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real decisions
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real wording used by institutions
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real outcomes
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and lived experience of being disbelieved
That perspective matters.
Because the people using this tool aren’t trying to “game” the system — they’re trying to be heard by it.
Why this matters now
More people than ever are:
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representing themselves
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appealing benefit decisions
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facing workplace disputes without support
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navigating tribunals alone
At the same time, access to legal aid remains limited, and the burden of communication is placed squarely on individuals.
Justice Writer Pro exists because clear communication shouldn’t be a privilege reserved for those who can afford legal help.
Everyone deserves the chance to explain their situation properly — especially when the consequences affect their income, health, or ability to work.
A final word
This tool won’t fix the system.
But it can help people feel less alone when they’re facing it.
And sometimes, that first clear, confident letter is the difference between being ignored — and being taken seriously.
Ali McRobbie is a UK disability advocate and digital entrepreneur. She began developing Justice Writer Pro in 2022 after navigating benefit and employment disputes without legal representation. The tool was made publicly available in 2023 following IP preparation and is now available exclusively through The Justice Journals.
